On April 27th, 2020, the online customer service of Sinoroader Group International Marketing Department serviced for an Iraqi customer. The customer said "I would like to ask about bitumen drum melting".Our customer service Sarah is so patient. Understand the specific needs of this customer, That is the direct-heating form of bitumen melting machine, and the equipment is burned through the burner. Diesel or natural gas provides heat for melting and melting of the bitumen and the productivity is 6 tons per hour.

Our professional sales manager Howard confirmed with the customer the detailed requirements, purchase period, transportation method and payment method etc.Then, to customized high-quality solutions for the customer. The client was very satisfied to solutions and said that Howard saved them a lot of time in purchasing.

Three days later, we received the customer's payment for 2 sets of drummed bitumen decanter equipments. At time, the production department of Sinoroader Group placed the order for production. About 20 days production time,Two sets of direct-heated bitumen decanter equipments was completed. 

Affected by covid-19, customers were unable to come to the factory for inspection. After video production tracking in the workshop, the customer was satisfied with the production process and equipments quality. At present, the two sets of equipment have been arrived in Baghdad, Iraq, and the customer said "So high efficent machines".